- Compassionate listening
- Practical tools
- Relationship focus
About Susan
Susan Faix is a licensed marriage and family therapist based in California with 26 years of clinical experience. She focuses on practical, down-to-earth help for people facing addiction, grief, relationship struggles, parenting challenges, and life transitions. Susan emphasizes respectful, compassionate conversations that meet each person where they are.
Her sessions are built around what the client needs that week. She adapts her questions and suggestions to the situation rather than following a rigid script. That can mean working through anxiety and depression, addressing codependency and attachment concerns, or developing coping strategies for stress and compassion fatigue.
Susan uses a blend of familiar therapy methods to fit the issue at hand. She draws on client-centered listening to understand someone's priorities, cognitive behavioral ideas to tackle unhelpful thinking and behavior, and attachment-focused work when relationships are the focus. These approaches shape practical tools people can try between sessions.
Clients often come for help with eating or sleeping problems, anger, self-esteem, or career and life changes. She also supports people navigating blended family dynamics, caregiving strain, and separation or divorce. Susan aims to make sessions feel like a steady, problem-solving conversation.
Beginning work emphasizes clear goals and small steps. Susan encourages collaboration so clients leave with specific strategies to practice. The tone is warm, direct, and solution-focused, designed for people who want concrete change over time.
How Susan’s approaches translate to online work
Attachment-based work looks at how past relationship patterns affect current bonds. It helps people understand why they react strongly in close relationships and supports new ways of connecting. Client-centered therapy focuses on listening and reflecting so someone feels heard and can set their own goals. It helps when someone needs a safe space to sort priorities. Cognitive behavioral therapy, or CBT, targets unhelpful thoughts and routines with clear exercises and experiments to change behavior and mood.Finding the right approach is part of the process. The therapist will talk with each person about goals, preferences, and the problems at hand. Together they decide which methods to try first and adjust them as progress is made. That collaborative plan helps make sessions feel relevant from the start.
Confirm current session options before booking, as formats are not specified in this biography. In general, online work can make it easier to fit therapy into a busy week, allow shorter check-ins when time is tight, and avoid travel time. It also makes it possible to continue regular work on skills between appointments. Licensed professionals can adapt exercises, role-plays, and homework to an online setting so therapy remains practical and focused on everyday life.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
26+ years
Credentials
California
Languages
English
Frequently asked questions
What kinds of concerns does Susan address?
She helps people with addiction, grief, relationship and parenting issues, anxiety, depression, and codependency among other concerns.
What is her general approach in sessions?
She blends client-centered listening with techniques from cognitive behavioral and attachment-based work to create practical steps clients can try between sessions.
How much clinical experience does she have?
She has 26 years of professional experience working with a wide range of emotional and behavioral concerns.
Where is she licensed and based?
She is a licensed marriage and family therapist (LMFT) practicing in California.
Which languages are available for sessions?
Sessions are offered in English.
Can international clients work with her?
She does not work with international clients at this time.
How are fees and billing handled?
Cost varies with therapist location and availability, and sessions use a subscription that can be canceled at any time.
What are the first steps to begin therapy?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.