- Client-centred approach
- Trauma-focused care
- BACP member
About Susan
Susan Chambers is a counsellor based in the United Kingdom who helps people facing stress, anxiety, grief and low self-esteem. She uses a calm, straightforward style and aims to make it easier to talk about painful or worrying experiences. Susan holds BACP, which indicates membership of the British Association for Counselling and Psychotherapy.
With four years of professional experience, Susan focuses on creating a non-judgemental space for people to speak openly. She listens closely and works at the pace each person needs. Conversations often begin by identifying what matters most right now and what small steps feel possible.
Her background includes work with trauma and abuse, and she uses trauma-focused methods to help people process difficult memories. She also draws on client-centred ways of working, which means the person’s own goals guide the sessions. That combination supports people dealing with codependency, addiction, feelings of emptiness, or struggles with attachment and abandonment.
In practical terms, sessions aim to increase awareness of patterns and build coping skills. Susan helps people notice unhelpful habits and try alternatives in everyday life. She also supports those managing life changes, career uncertainty, anger, or relationship-related concerns.
Beginning therapy usually involves talking about immediate worries and longer-term aims. Susan encourages gentle experimentation and reflection between meetings. The focus is on steady progress rather than quick fixes.
How Susan’s approaches work in online therapy
Client-centred therapy puts the person’s concerns and goals at the heart of the work. The counsellor listens without judgement, helps clarify what matters most, and supports decisions about next steps. This approach suits people who want to set the pace and shape their own therapy. Trauma-focused therapy concentrates on addressing memories and reactions from past events. It uses structured conversations to reduce the hold of those memories and to develop practical coping skills. This can help with trauma, abuse, dissociation and related problems such as anxiety or codependency. Finding the right way of working is part of the therapeutic journey. Susan will discuss different approaches and help decide what fits best with the person’s needs, goals and preferences. That decision is collaborative and can be reviewed as progress continues. Online therapy can make it easier to fit sessions into a busy life. Many people find remote meetings save travel time and allow more flexibility around work and family. If you need clarity about the session formats offered, confirm the current options before booking so you know what to expect.Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
4+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems does Susan work with?
Susan supports people with stress, anxiety, depression, grief, addictions and codependency. She also helps with intimacy-related issues, anger, career worries and coping with life changes.
How would you describe her therapeutic style?
She uses client-centred therapy to follow the person's goals and trauma-focused therapy to address difficult memories. Sessions aim to be conversational and paced to the person's needs.
How much practical experience does she have?
She has four years of professional experience working with people affected by trauma, anxiety, low self-esteem and related concerns.
What are her credentials and where is she based?
Susan is a member of the British Association for Counselling and Psychotherapy (BACP) and operates from the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
She is not currently taking international clients.
How much do sessions cost?
Costs vary with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.
What is the first step to begin therapy?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling a session according to therapist availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.