- CBT based practice
- Plainspoken guidance
- Focus on coping skills
About Shannon
Shannon Madden is a Licensed Professional Counselor (LPC) with 26 years in the mental health field. She began as a crisis counselor and has worked in emergency rooms, with first responders, and with military populations. She brings practical experience and a plainspoken approach to therapy.
Shannon uses Cognitive Behavioral Therapy as a foundation and often pairs it with client-centered listening. Sessions can include worksheets to identify thoughts that lead to uncomfortable feelings and behaviors. She sometimes explains neurobiology to show how small changes can shift thinking and emotions.
Her background includes work with PTSD, grief, depression, anxiety, and life transitions such as career and retirement changes. She has led psychological health programs for the Arizona Army National Guard and managed intake and assessment at a behavioral health hospital. Those roles shaped her focus on coping skills and crisis recovery.
Shannon aims for an easy rapport and often uses gentle humor to ease tension. She also draws on mindfulness and motivational interviewing to support behavior change and self-reflection. Many people seek her help for stress, sleep problems, anger, and codependency concerns.
She earned a Master of Counseling from University of Phoenix and a Master of Arts in Organizational Management. She holds an Arizona LPC and completes continuing education hours to maintain her license. Shannon lives in Arizona and provides services in English.
How Shannon’s Approaches Translate to Online Work
Shannon blends Cognitive Behavioral Therapy and Client-Centered Therapy in clear, practical ways. CBT uses structured strategies and simple exercises to identify and change unhelpful thoughts and behaviors, which can help with anxiety, depression, sleep problems, and codependency. Client-Centered Therapy focuses on listening and understanding; it helps people feel heard while they decide what changes matter most to them.Finding the right mix of approaches is part of the process. Shannon will work together with each person to choose methods that match their goals and preferences. That collaborative planning includes checking in about what feels useful and adjusting techniques over time.
Confirm current session options before booking, as formats are not specified here. Online therapy can make it easier to fit sessions into a busy life by removing travel time and allowing appointments during breaks or from a convenient location. It can also let someone use shorter check-ins when their schedule is tight, or rely more on worksheets and guided exercises that transfer well to an online setting. Licensed professionals tailor sessions so therapeutic work fits a client's daily routine and needs.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
26+ years
Credentials
Arizona
Languages
English
Frequently asked questions
What kinds of problems does she help with?
Shannon works with stress, anxiety, depression, grief, sleep problems, anger, and compassion fatigue. Her additional focus areas include codependency, family of origin issues, caregiver stress, chronic illness, and related concerns.
How would you describe her therapy style?
Her style is practical and down-to-earth. She uses Cognitive Behavioral Therapy along with client-centered listening, mindfulness, and motivational interviewing to build skills and new ways of thinking.
What experience does she bring to sessions?
She has 26 years in the field, including crisis work in emergency rooms and roles supporting first responders and military personnel. That history informs her focus on coping and recovery.
What are her credentials and location?
She holds a Master of Counseling and a Master of Arts in Organizational Management and is an Arizona Licensed Professional Counselor (LPC). She practices in Arizona.
Which languages are supported?
Sessions are offered in English.
Can international clients work with her?
She does not accept international clients at this time.
How does payment work and what does it cost?
Cost varies with location and therapist availability. Sessions use a subscription that can be canceled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.