- Client-centered approach
- Focus on relationships
- Messaging and live chat
About Sarah
Sarah Wall is a Licensed Clinical Social Worker (LCSW) based in New York with 20 years of experience. She takes a straightforward, down-to-earth approach and focuses on helping people manage stress, anxiety, depression, relationship and intimacy concerns, and struggles with codependency. Her tone is calm and nonjudgmental, aiming to make difficult conversations easier to start.
She trained at Syracuse University and has worked in counseling, clinical social work, psychotherapy, and school social work settings. Over the years she has supported people facing addiction, grief and loss, parenting and family challenges, ADHD, sleep problems, and issues tied to life transitions. Her background includes work with foster care and adoption-related concerns as well as career-related stress.
Therapy sessions are tailored to each person. She draws from Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness Therapy, Motivational Interviewing, and solution-focused ideas to build practical plans. Conversations are guided by respect, empathy, and a focus on what helps someone make real changes.
Sarah offers messaging and live chat session formats. She checks messages twice daily on weekdays and aims to reply within 24 hours during her work window. Office hours for live sessions are Monday, Tuesday, and Thursday from 5:30 p.m. to 8:00 p.m. Eastern time.
If someone prefers a relaxed, empathic clinician who mixes practical tools with listening, Sarah provides that kind of collaborative care. Prospective clients are asked to use the Start Therapy flow to match and schedule a first session.
How her approaches shape online therapy
Client-Centered Therapy focuses on listening and meeting people where they are. It helps people feel heard and decide what changes matter most. Cognitive Behavioral Therapy (CBT) looks at patterns of thought and behavior and teaches practical skills to shift unhelpful habits and manage anxiety or depression. Dialectical Behavior Therapy (DBT) offers skills for emotional regulation and distress tolerance, which can be useful for strong emotions and relationship difficulties.Choosing the best approach is a shared process. The therapist will work collaboratively to match methods to a person’s needs, goals, and preferences. Sessions usually blend conversation with hands-on exercises and homework when that fits the person's goals.
Sarah offers online options that fit everyday life, but confirm current session formats before booking. Her listed formats are messaging and live chat, which can make it easier to fit therapy into a workday, reduce the need for travel, and allow shorter or more frequent check-ins. These formats can also help people practice skills between live conversations and keep progress moving forward.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
20+ years
Credentials
New York
Languages
English
Frequently asked questions
What concerns does she address?
She helps people with stress, anxiety, depression, relationship and intimacy issues, addictions, sleep problems, parenting and family challenges, ADHD, and related struggles such as codependency and loneliness.
What is her therapy style like?
The style is understanding, open-minded, and laid-back. Sessions blend listening with practical techniques from client-centered, cognitive-behavioral, dialectical behavioral, mindfulness, and solution-focused approaches.
What training and experience does she have?
She holds a Master’s degree in Social Work from Syracuse University and has 20 years of experience in counseling, clinical social work, psychotherapy, and school social work.
Where is she licensed and based?
She is a Licensed Clinical Social Worker (LCSW) licensed in New York and practices from that location.
Which languages are offered for sessions?
Sessions are offered in English.
Can international clients work with her?
She does not accept international clients at this time.
How are sessions delivered and what formats are used?
She offers messaging and live chat sessions only. Confirm current session options through the booking flow before scheduling.
How does the cost and getting started process work?
Cost varies by location and therapist availability and uses a subscription that can be canceled at any time. To begin, select the Start Therapy button, complete the short matching questionnaire, and schedule according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.