- Person-centred approach
- Practical CBT tools
- IFS informed work
About Paula
Paula Caffrey is a BACP counsellor who helps people facing stress, anxiety, addictions, trauma, grief and depression. She brings 20 years of experience and a calm, non-judgemental presence to sessions. Paula aims to make it easier to talk about painful or confusing problems and to find steps forward that fit each person.
Paula adapts her style to each person rather than using a one-size-fits-all method. She draws on person-centred work to create a warm space where clients set the agenda. Cognitive behavioural techniques are used when practical tools for thinking and behaviour are helpful.
Her background includes time working in substance-misuse services and roles with charities supporting survivors of sexual violence. She has also worked as a staff counsellor within an NHS trust and has run a private practice since 2010. This experience informs how she supports people with addiction, trauma and loss.
Paula integrates Internal Family Systems ideas into her work when helpful, especially around self-sabotage and inner conflict. She also uses psychodynamic thinking to look at recurring patterns and early relationships that shape current difficulties. Sessions are adapted to what a person needs, whether that is short-term practical support or longer exploration.
Clients can expect a compassionate, authentic therapist who focuses on what matters to them. Paula was previously in the Royal Navy and brings that life experience to her therapeutic empathy. She works in the United Kingdom and offers help in English.
How Paula’s approaches translate to online counselling
Client-centred therapy focuses on listening and following the client's lead. The counsellor offers empathy and reflection so people can make sense of their feelings and decide what matters most. This approach helps with grief, low self-esteem and relationship wounds.Cognitive behavioural therapy (CBT) provides short, practical steps to change unhelpful thoughts and behaviours. It is useful for anxiety, stress and some patterns linked to addiction because it gives clear skills to try between sessions.
Finding the right approach is part of the work. Paula will explore goals and preferences with each person and adjust methods as needed. She collaborates to test what feels useful, mixing listening, practical tools and internal systems work when appropriate.
If you are considering online sessions, check the current session options before booking. Online counselling can make it easier to fit therapy into a busy week, reduce travel time and allow shorter check-ins when needed. It can also help people use worksheets or exercises in real time. Confirm the available formats with the therapist when you start so arrangements match your needs.
Areas of expertise
Additional focus areas
Therapeutic approaches
Experience
20+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems does Paula help with?
She supports people dealing with stress, anxiety, addictions, trauma and abuse, grief and depression, along with related issues such as attachment, codependency and communication problems.
How would you describe her therapeutic style?
Her style is warm, open-minded and non-judgemental. She tailors sessions to each person's needs and works collaboratively rather than following a strict protocol.
What experience does she bring to the work?
Paula has around 20 years of clinical experience, including roles in substance-misuse services, sexual violence support, an NHS trust and private practice since 2010.
What credentials and location are listed?
She is a BACP Therapist, registered as MBACP (Accred), and she practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can international clients work with her?
She does not accept international clients at this time.
How are fees handled and what about cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin therapy with Paula?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.