- Client-centred approach
- Narrative techniques
- Solution-focused work
About Nicola
Nicola Burgess is a counsellor who follows a person-centred way of working. She has a BACP credential and seven years of experience supporting people through relationship and life difficulties. Nicola writes plainly and offers a calm space to talk without judgement.
She regularly meets people dealing with relationship strain, family concerns and intimacy challenges. Trauma and abuse are also areas she covers, including work with those affected by narcissistic relationships. Nicola listens to what each person brings and helps them name and understand their experience.
Grief and loss are another focus, whether that comes from bereavement, separation, major life changes or other losses. Nicola helps people who feel isolated, stuck or unsure how to move forward. She pays attention to motivation, self-esteem and the small steps that build confidence.
Her approach is practical and conversational. Sessions involve exploring thoughts and feelings together and finding ways to make everyday life more manageable. Nicola uses Client-Centred, Narrative and Solution-Focused ideas to help people tell their story and discover workable changes.
She works weekdays with some early evenings and is willing to talk through suitable times. Nicola aims to support and empower people as they take steps towards greater self-acceptance and wellbeing. Taking the first step can feel brave, and she offers steady support through that process.
How her approaches work in online counselling
Nicola draws on Client-Centred Therapy, Narrative Therapy and Solution-Focused Therapy to guide her work online. Client-Centred Therapy focuses on listening and understanding the person as they are, which helps when someone needs space to be heard and valued. Narrative Therapy involves looking at the stories people tell about their lives and finding alternative ways to describe problems and strengths. Solution-Focused Therapy concentrates on practical steps and small goals that can be tried between sessions to build change.Finding the right approach is part of the work together. Nicola will discuss goals, preferences and what feels most helpful, then shape sessions in collaboration with the person she is working with. This shared decision-making aims to match the approach to the issues and the individual's style.
If you are considering online counselling, check the available session options before booking because formats are not specified in the profile. Online sessions can make it easier to fit therapy around work, family and other commitments. They can also allow shorter check-ins when time is tight, reduce travel time, and let someone join from a quieter spot. Registered or accredited professionals can adapt the approaches above to suit these practical benefits, and Nicola can talk through what will work best for everyday life.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
7+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What concerns does Nicola often help with?
She works with people facing relationship and family issues, trauma and abuse, grief and loss, low self-esteem, anxiety, addictions and eating or sleeping problems.
What is her therapeutic style like?
Her work is person-centred and conversational. She combines narrative and solution-focused ideas to help people make sense of their story and try practical changes.
How much experience does she have?
Nicola has seven years of counselling experience working with a range of concerns and life events.
What credentials and location are on record?
She holds BACP and practises in the United Kingdom.
Which languages and international arrangements are supported?
Sessions are offered in English and she is not currently accepting international clients.
What session formats are offered?
Please confirm current session options before booking, as formats are not specified in the profile.
How are fees handled?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with Nicola?
Select the Start Therapy button, complete the short matching questionnaire and then schedule according to therapist availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.