- Self-esteem support
- Sleep-focused care
- Practical skills
About May
May Lai is an ACA counsellor who focuses on helping people build self-esteem, manage anxious thoughts, and reduce depressive symptoms. She uses clear, practical strategies and a warm, respectful manner. Sessions aim to leave people feeling more able to make choices that suit their lives.
May draws on sleep psychology alongside emotional work to tackle sleep problems that feed anxiety and low mood. She helps people develop better sleep routines and manage the daytime effects of poor sleep. This practical pairing can make other therapeutic work easier to use.
Her approach is straightforward and conversational. She values honesty and learning, and brings humour when appropriate. In sessions she supports people to practise assertive communication and set boundaries they can maintain.
May has eight years of clinical experience in Australia and works with common concerns such as stress, relationship difficulties, low self-esteem, and codependency-related patterns. She also has experience with issues like chronic illness, caregiving stress, body image, and attachment-related worries.
The focus in sessions is on clear steps and skills that people can try between meetings. May encourages small, manageable changes and helps people track what works. Her aim is to leave clients feeling more empowered to live the life they choose.
How May's approaches are used in online care
Evidence-based therapeutic techniques often include structured skill teaching and sleep-focused strategies. Skill teaching involves breaking down new ways of communicating and coping into simple steps to practise between sessions, which can help with anxiety, low mood and relationship strain. Sleep-focused methods look at routines, light exposure and behaviour around bed times to improve rest and reduce daytime fatigue, which often helps emotional symptoms.Choosing the right approach is a collaborative process. The therapist will talk through your goals and preferences and together decide which methods to try first. If a strategy needs adjusting, she works with you to refine it so it fits your life and priorities.
Practical benefits of online therapy include fitting sessions around work and family commitments and keeping momentum between appointments. The biography does not specify session formats, so please confirm current options before booking. Online work can make it easier to maintain regular short check-ins, use screen-based worksheets during sessions, and practice communication skills in real time while at home or at work, depending on what suits the client.
Areas of expertise
Primary focus
Additional focus areas
Experience
8+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of concerns can May help with?
She works with stress, anxiety, depression, sleeping problems, low self-esteem and relationship concerns, including patterns linked to codependency.
What is May's therapy style like?
Her style is conversational and practical, mixing skill-building with reflective discussion and occasional humour to keep work grounded.
How long has she been practising?
May has eight years of experience working in Australia with people facing mood, sleep and relationship challenges.
What credentials and region are listed?
She is listed as an ACA counsellor and practises in Australia.
Which languages are supported and can international clients join?
Sessions are offered in English and she is not accepting international clients at this time.
What session formats are available?
The original biography does not list specific session formats, so please confirm current options before booking.
How are fees handled?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with May?
Select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.