- Practical conversations
- Non-judgemental space
- Works with LGBT clients
About Matthew
Matthew Groom is a counsellor working in the United Kingdom with six years of professional experience. He holds BACP accreditation and has worked in the NHS, the charity sector and private practice. Matthew aims to make the room a straightforward place to talk without judgement. He focuses on helping people feel heard and understood when they are stressed, anxious or struggling with relationships.
Matthew supports people dealing with depression, trauma and abuse, and issues like addiction, anger and compassion fatigue. He also works with people in the LGBT community and helps with concerns such as abandonment, attachment difficulties and codependency. He uses everyday language and practical conversation to help clients make sense of painful experiences.
In sessions Matthew looks to create an open, non-judgemental space where thoughts and feelings can be shared. He encourages people to reflect on patterns that have caused distress and to try small changes that feel manageable. The focus is on listening closely and working together to find what helps.
His background includes work across public and voluntary services as well as private practice, which informs a flexible approach to different kinds of challenges. Matthew speaks English and accepts international clients, so sessions can be arranged with that in mind.
To begin he asks people to take a step that can feel difficult, then offers steady support as they talk through grief, loss or the stresses of daily life. He aims to help people feel more valued and able to move forward.
Approaches that guide online work
Matthew draws on evidence-based therapeutic techniques that focus on clear, practical conversation. One approach emphasises listening and reflection to help people understand patterns in relationships and codependency, helping them notice triggers and try small changes. Another approach centres on working through trauma and difficult emotions by pacing conversations and building skills to manage intense feelings and distress.Finding the right approach is part of the work. Matthew will talk with each person about their goals and preferences and agree together what methods to try. He treats the process as collaborative, adjusting focus and pace as the person learns what helps them most.
If you are considering online therapy, check the current session options before booking since formats are not listed in the biography. Online sessions can make it easier to fit therapy into a busy week, reduce travel time and allow shorter check-ins when needed. They can also suit people who prefer not to be on camera or who need quieter surroundings to concentrate. Registered or accredited professionals and therapists often use online work to help people keep continuity of care while balancing everyday life.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Experience
6+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What concerns does Matthew commonly help with?
He helps people with stress, anxiety, depression, trauma and relationship difficulties, as well as issues like addiction, anger and compassion fatigue.
What is his general therapy style?
Matthew aims to offer clear, practical conversations in a non-judgemental space and focuses on listening closely to what matters to each person.
How much clinical experience does he have?
He has six years of professional experience across the NHS, the charity sector and private practice.
What credentials and region are listed?
Matthew is registered with the BACP and practises in the United Kingdom.
Which languages are supported and can international clients join?
Sessions are offered in English and he does accept international clients.
What session formats are available?
The biography does not list specific session formats, so please confirm current options with the service before booking.
How are sessions charged?
Cost varies with location and therapist availability, and sessions use a subscription that can be cancelled at any time.
How do I start working with him?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's stated availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.