- Practical and reflective
- Mindful emotional work
- BACP registered
About Madeleine
Madeleine Heffernan is a counsellor based in the United Kingdom who helps people facing stress, anxiety, depression, relationship strain and trauma. She also supports those dealing with grief, addiction, intimacy concerns and codependency. Madeleine uses a down-to-earth approach and invites people to bring their real-life worries to sessions.
Her practice blends short-term work and deeper exploration. Madeleine draws on psychodynamic ideas to look at how past experiences shape present feelings. She also uses Cognitive Behavioural Therapy, which focuses on spotting and changing unhelpful thoughts and behaviours. Mindfulness and emotionally-focused ideas are used to help people notice feelings and respond with more self-kindness.
Sessions can include listening, stepping through difficult memories, and working on practical tasks between meetings if a person wants that. She encourages development of a kinder inner voice and offers ways to try things out in everyday life. Madeleine describes therapy as a collaborative process where the client’s priorities lead the way.
Madeleine has eight years of experience and is registered with the BACP, the British Association for Counselling and Psychotherapy. She aims to tailor each plan to what a person needs now, whether that is short-term problem solving or longer-term reflection.
Her usual working days include live sessions on Tuesdays, Wednesdays and Thursdays with additional message contact during the week. People are invited to think about what they want to change before booking so sessions can start with clear goals.
How her approaches translate to online work
Madeleine commonly draws on Cognitive Behavioural Therapy and psychodynamic ideas in her practice. CBT focuses on identifying unhelpful thoughts and testing small behaviour changes to reduce distress, which can be practised between sessions. Psychodynamic work looks at how past relationships and experiences shape current feelings and patterns, helping people understand repeating problems and try different ways of relating. Finding the right approach is part of the therapy process. Madeleine works with each person to decide which methods feel most helpful, combining practical tasks, emotional exploration and mindfulness depending on the goals set together. If you are considering online work, please confirm the available session formats before booking. Madeleine schedules live sessions on Tuesdays, Wednesdays and Thursdays and also offers message contact during the week. Online therapy can make it easier to fit sessions into a busy life, reduce travel time and allow for shorter check-ins when needed, while still letting people practise techniques between meetings. Registered or accredited professionals can adapt these approaches to suit a person’s situation and preferences.Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
8+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems does Madeleine help with?
She supports people with stress, anxiety, depression, trauma, relationship and family issues, and concerns such as codependency, grief and addictions.
How would you describe her therapeutic style?
Her style mixes reflective, psychodynamic work with practical techniques from CBT and mindfulness to help with thoughts, feelings and everyday behaviour.
What experience does she bring to sessions?
She has eight years of experience working with a range of emotional and relational concerns, offering both short-term and deeper work.
What credentials and location are on record?
She is registered with the BACP, the British Association for Counselling and Psychotherapy, and practises in the United Kingdom.
Which languages does she use for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
She is not currently accepting international clients.
How are sessions arranged and what do they cost?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time and will reflect those factors.
What are the steps to begin working together?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule a session according to the therapist’s available times.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.