- Empathic listener
- Goal focused
- Practical tools
About Luisa
Luisa Prosser is a BACP counsellor in the United Kingdom with over 15 years of professional experience. She supports people facing anxiety, depression, stress, relationship problems and life transitions. She also works with issues like ADHD, autism, self-esteem and questions about sexuality and gender identity.
Luisa has spent recent years in private practice and online work, meeting clients by video, phone and live chat. She aims to build a trusting relationship first, listening carefully to hopes and fears before planning next steps. The first session focuses on understanding why someone is seeking help and agreeing clear, achievable goals.
Her background is in psychodynamic counselling, and she also uses cognitive behavioural ideas, art therapy and mindfulness tools when helpful. In sessions she helps people recognise strengths, make sense of difficult feelings and try new ways of coping. For young people she offers space to explore identity, bullying or challenges at school.
Luisa commonly supports people dealing with grief, parenting strain, career stress, codependency and addiction concerns. She helps clients work through family conflict, separation and the practical fallout of major life changes. Her approach is respectful, honest and tuned to each person’s story.
She aims to work collaboratively, tailoring sessions to individual needs and preferences. People who value a listening ear, clear goals and practical steps often find this approach helpful.
How Luisa’s approaches work online
Luisa draws on psychodynamic counselling and cognitive behavioural therapy to guide online work. Psychodynamic counselling looks at patterns that repeat in relationships and helps people understand how past experiences shape current feelings and choices. It can help when someone wants to explore long-standing worries about identity, attachment or family history.Cognitive behavioural therapy, or CBT, focuses on how thoughts, feelings and behaviours interact. In practice this means identifying unhelpful thinking, trying small experiments and learning practical coping strategies for anxiety, mood or sleep problems.
Finding the right approach is part of the work together. Luisa prefers to listen first, then agree on goals and the methods that suit a person's needs and style. She will discuss options and adapt methods as the work progresses so the plan fits what the client hopes to achieve.
Her profile notes she uses video calls, phone and live chat, so please confirm the current session options before booking. Online sessions can make it easier to fit appointments around school, work or caregiving, and some people find phone or chat sessions less demanding than video. The focus is on making therapy workable for everyday life rather than on a single format.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
15+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems does Luisa help with?
She supports people with stress, anxiety, depression, relationship and family issues, parenting concerns, grief, sleep problems, anger and self-esteem difficulties. Additional focuses include ADHD, codependency, addiction and bereavement-related struggles.
How would you describe her therapeutic style?
Her style is warm and collaborative with an emphasis on listening first. She uses a mix of psychodynamic thinking, cognitive behavioural ideas and solution-focused techniques to set practical goals.
What experience does she bring?
She has 15 years of professional experience working with children, teens and adults in a range of settings, including private practice and online work over the past three years.
Where is she based and what credential does she hold?
She works in the United Kingdom and holds BACP accreditation, which is the British Association for Counselling and Psychotherapy registration noted in her profile.
Can people who live outside the UK work with her?
Sessions are offered in English and she accepts international clients, so people outside the UK may be able to work with her.
Which session formats are available?
The biography states she meets clients by video calls, phone and live chat. Confirm the current session options with the service before booking.
How much does therapy cost?
Costs vary by location and therapist availability; sessions run on a subscription that can be cancelled at any time.
What should I do to begin working together?
Use the Start Therapy button, complete a short matching questionnaire, and schedule a session according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.