- Warm and non-judgemental
- LGBTQ+ inclusive
- Integrative approach
About Lucy
Lucy Palmer is a counsellor based in Scotland who welcomes people facing difficult times. She uses a person-centred approach and aims to make the first step into counselling as straightforward as possible. Lucy offers a warm, non-judgemental space for people to talk through what matters to them.
She works inclusively with LGBTQ+ clients and supports a wide range of concerns, including anxiety, depression, stress, grief and issues around identity. Her background includes a Higher National Diploma in Counselling, experience as a listening service volunteer, and time as an online peer supporter. She has three years of professional experience.
Lucy describes herself as an integrative counsellor. She draws on Humanistic, Cognitive Behavioural Therapy, Psychodynamic and Pluralistic ideas to tailor sessions to each person. The therapeutic relationship is central to how she works, with emphasis on listening and understanding.
People might come to her for help with self-esteem, addictions, codependency, sleep or eating difficulties, or challenges linked to caregiving, chronic illness and life changes. She also supports concerns such as communication and attachment issues, commitment worries, and coping with separation.
Sessions are offered in English and are arranged using a subscription model that can be cancelled at any time. Lucy runs live sessions on Tuesdays and offers video, telephone and messaging options. To begin, people select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.
How Lucy’s person-centred work fits with online therapy
Client-Centred Therapy puts the person and their experience at the centre of each session. The counsellor listens without judgement, reflects what is said and helps people find their own answers. This approach is often helpful for issues like low self-esteem, identity questions and relationship concerns.Lucy also uses ideas from Humanistic, Cognitive Behavioural and Psychodynamic approaches when they suit a person’s needs. That means sessions can include gentle exploration of feelings, practical problem-solving for stress and anxiety, or looking at patterns that repeat in relationships. The style is collaborative and tailored to each person’s goals.
Finding the right approach is part of the work. Lucy will discuss options with the person and agree what to try together, adjusting as needs and goals change. She aims to make decisions about methods openly and with the client’s preferences in mind.
Practical benefits of online therapy include fitting sessions around work or family life and keeping continuity when travel is difficult. Different formats suit different needs, so confirm the session options before booking. Many people find that live video can feel close to face-to-face, telephone can be easier when a shorter check-in is needed, and messaging may work for ongoing reflection between sessions. Online work lets people arrange counselling around their day without promising any particular outcome.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems does Lucy help with?
Lucy supports people with stress, anxiety, depression and grief, as well as concerns like codependency, addictions, sleep and eating issues.
How would she describe her therapeutic style?
She works in a person-centred way and adapts methods to each person, focusing on listening, understanding and building a trusting relationship.
What experience does she have?
Lucy has three years of professional experience, plus work as a listening service volunteer and as an online peer supporter.
What are her credentials and where is she based?
She holds a Higher National Diploma in Counselling and is registered with the British Association for Counselling and Psychotherapy (BACP). She practises in the United Kingdom, based in Scotland.
Can I work with her in other languages or from abroad?
Sessions are offered in English. She does not work with international clients at this time.
Which session formats does she provide?
She offers live sessions by video call, telephone and messaging. Please confirm the current session options before booking.
How are sessions paid for and what does it cost?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin if I want to work with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule a session according to her availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.