- Person-centred approach
- Short-term options
- Works with codependency
About Lucy
Lucy Castro is a counsellor with 11 years of experience who offers a warm, grounded space to talk and be heard. She creates a calm atmosphere where people can bring stress, anxiety, relationship worries, or life changes without feeling judged. Lucy speaks plainly and listens closely so people feel seen and understood from the first session.
She works in a collaborative, person-centred style that puts the client's priorities first. Lucy often blends that with short-term, solution-focused work to help clarify goals and take practical steps forward. Sessions are paced to the individual's needs, with regular check-ins about how the work is going.
Lucy has supported people through grief, low self-esteem, emotional burnout and trauma and abuse. She has experience with a wide range of concerns including codependency, chronic illness, caregiver stress, and issues around commitment, control and communication. Her background includes roles with national and local charities where she worked with diverse groups.
In sessions she focuses on listening, reflecting, and helping people find small, manageable changes that fit their life. Therapy can involve exploring past hurts, building coping strategies for anxiety, or planning changes that feel achievable. The emphasis is on practical steps and on the person's own goals.
Lucy offers both in-person and online work in the United Kingdom. Conversations are guided by each person's pace, and adjustments are made as needs shift over time.
How evidence-based techniques translate to online work
Lucy describes her approach as person-centred and often uses brief, solution-focused techniques. Person-centred work involves listening closely and following what matters to the individual, helping them name and explore their priorities. This suits people who want a supportive space to make sense of feelings and choices.Solution-focused work concentrates on practical steps and small changes rather than long histories. It can be useful for addressing anxiety, stress, relationship patterns and codependency by identifying achievable goals and building on what already works for the person.
Finding the right approach is part of the therapy process. Lucy works collaboratively with people to decide which methods fit their goals and preferences. She checks in regularly and adapts the work as needs shift so the plan remains helpful and realistic.
Practical benefits of online therapy often include fitting sessions into a busy week and avoiding travel time. Online work can make it easier to schedule shorter check-ins or to connect when someone is geographically distant. The biography notes that Lucy offers online sessions, so confirm the precise session options and times before booking to ensure they meet your needs.
Areas of expertise
Primary focus
Additional focus areas
Experience
11+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of concerns can I bring to therapy?
Lucy works with stress, anxiety, relationship difficulties, trauma and abuse, self-esteem and coping with life changes. She also supports people with issues like codependency, chronic illness and caregiver stress.
What is Lucy's style in sessions?
Her approach is person-centred and collaborative, with integration of short-term, solution-focused work to help clarify goals and make practical steps forward.
How much experience does she have?
Lucy has 11 years of experience working in counselling roles, including work with national and local charities supporting a range of people.
What credential does Lucy hold and where does she practise?
She holds BACP and practises in the United Kingdom, offering both in-person and online sessions.
Can I work with her if I am based outside the UK?
Sessions are offered in English and Lucy accepts international clients.
What session formats are available?
The original biography states that both in-person and online sessions are offered; please confirm the current session options before booking.
How are fees handled?
Cost varies with location and therapist availability, and sessions are provided through a subscription that can be cancelled at any time.
How do I begin working with Lucy?
To start, use the Start Therapy button, fill in a short matching questionnaire, and then schedule sessions according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.