- Trauma aware
- Strengths focused
- Practical tools
About Lennox(Lenny)
Lennox (Lenny) Roberts-Flanders is a counsellor who supports people facing stress, anxiety and depression. She welcomes conversations about self-esteem, confidence and coping with life changes. Lenny aims to make the first steps towards change feel manageable and clear.
She works from the view that each person knows their own story and strengths. Sessions focus on building practical ways to handle day-to-day challenges. Lenny uses straightforward conversation and reflective listening to help people notice what is working and what they want to change.
With six years of recent experience plus three decades of frontline mental health work, Lenny brings steady, trauma-aware practice to sessions. Her background includes helping people through bereavement, complex trauma and motivation problems. She also supports those dealing with compassion fatigue, caregiver stress and chronic illness.
Lenny uses a mix of approaches to suit different needs. These include Client-Centred Therapy, Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Emotionally-Focused Therapy (EFT) and Narrative Therapy. She tailors techniques to each person rather than applying a single method.
People often come to her for relationship patterns, codependency, attachment questions and communication problems. Lenny also works with career pressures, anger and eating concerns. She aims to help people build clearer choices and safer emotional routines.
Her professional credential is BACP, which is shown after her name. Sessions are offered in English and take place in the United Kingdom.
Approaches that guide online work
Lenny frequently draws on Client-Centred Therapy and Cognitive Behavioural Therapy (CBT). Client-Centred Therapy focuses on listening and reflecting back what matters to the person, helping them find their own direction. CBT looks at patterns of thinking and behaviour, offering clear steps to test out and change unhelpful habits.She also uses elements of Dialectical Behaviour Therapy (DBT) to teach practical skills for managing strong emotions and reducing reactive behaviours. These approaches can help with anxiety, depression, relationship patterns and stress management.
Finding the right approach is part of the work. Lenny will explore goals, preferences and everyday pressures with each person and then suggest techniques to try. That process is collaborative and adjusted as needs evolve.
The therapist's biography does not list specific online formats. Please confirm the available session formats before booking. In general, online work can make it easier to fit appointments into a busy week, allow for shorter check-ins when needed, and remove travel time. Some formats use less bandwidth and are useful for brief phone-style conversations, while others allow longer video sessions for deeper discussion.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
6+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What issues does this counsellor help with?
Lenny supports people dealing with stress, anxiety and depression, and she also addresses self-esteem, coping with life changes and confidence. Additional areas include trauma and abuse, codependency, caregiver stress and chronic illness.
How would you describe the therapeutic style?
Her style is conversational and client-centred, focusing on listening and helping clients spot practical changes. She draws on techniques from several approaches to match each person's needs.
What is her professional background?
She has six years of recent counselling experience and around 30 years working in frontline mental health services. That background informs a trauma-aware way of working.
What credentials and location are listed?
Her listed credential is BACP. She is based in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
What session formats are available?
The original biography does not specify session formats. Please confirm current session options before booking.
How are sessions paid for and what do costs look like?
Costs vary with location and therapist availability. Sessions use a subscription that can be cancelled at any time.
How do I begin working with this counsellor?
Select the Start Therapy button, complete the short matching questionnaire, and then schedule according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.