- Attachment-informed
- Trauma-aware
- Practical steps
About Jeannette
Jeannette Mason is a psychotherapeutic counsellor who draws on attachment-based and trauma-focused approaches to help people untangle difficult feelings. She works warmly and without judgement, offering a space to talk about anxiety, depression, low self-esteem and relationship strains. Jeannette uses plain language and practical steps so conversations stay clear and manageable for busy lives.
She holds BACP membership, which she uses as a professional framework for her practice. Jeannette trained in Transactional Analysis and Integrative Psychotherapy and has a postgraduate Diploma at level 7 in Transactional Analysis from an integrative perspective. Before training as a counsellor she worked in general nursing and brings that background to understand how physical health and mental health can interact.
In the room she prefers a collaborative way of working. Jeannette tailors each plan to a person’s needs and checks progress as therapy continues. She pays attention to attachment patterns, trauma responses and the body’s signals when these are relevant.
Jeannette has four years of clinical experience and supports people coping with a wide range of concerns. These include stress, grief, sleeping problems, ADHD, bipolar conditions, parenting strains, compassion fatigue and codependency. She also helps with issues such as abandonment, body image and chronic illness-related distress.
The first session is a chance to meet and decide if the approach fits. Jeannette is open to both shorter or longer-term work and discusses goals and next steps together with each person.
How attachment and trauma work in online counselling
Jeannette uses attachment-informed work to look at how early connections shape current relationships and emotional responses. This approach helps people spot repeating patterns and learn new ways to relate that reduce anxiety and conflict.She also draws on trauma-focused ideas to gently address past distress and its ongoing effects. That work pays attention to bodily reactions and memories so overwhelming feelings can be processed without being retraumatised.
Choosing the right approach is a team effort. The therapist will talk with each person about their goals, preferences and what feels manageable. Together they decide whether attachment-focused work, trauma-focused approaches or practical solution-focused steps should be the priority.
If you are considering online therapy, check the session options before booking to confirm what formats are offered. Online sessions can make fitting therapy into daily life easier by removing travel and allowing appointments around work or family commitments. They can also suit people who prefer shorter check-ins or who find talking from their own space less draining. Registered or accredited professionals can adapt these approaches to work well at a distance and will discuss how to structure sessions to meet individual needs.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
4+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems does Jeannette help with?
She supports people with stress, anxiety, depression and relationship difficulties. Other areas include grief, ADHD, sleeping problems, parenting strain and codependency.
What is her therapy style like?
The approach is warm and interactive with a collaborative focus. Sessions aim to make sense of patterns and set practical steps to feel better.
What background does she bring to therapy?
She trained in Transactional Analysis and Integrative Psychotherapy and has a level 7 postgraduate Diploma in Transactional Analysis. Her earlier work was in general nursing.
What professional credentials does she hold and where does she practise?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and works in the United Kingdom.
Which languages are offered in sessions?
Sessions are offered in English.
Can people outside the UK work with her?
She accepts international clients, so people outside the UK may be able to arrange sessions.
How does payment and cost work?
Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.
How do I start therapy with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.