- Compassionate listener
- Practical tools
- Trauma-informed care
About Ingrid
Ingrid Wells is an AASW social worker with 30 years of experience supporting people through stress, anxiety, relationships and family problems. She is direct and compassionate, and she helps people who are carrying trauma, grief or the long-term effects of abuse. Her manner is calm and steady, aimed at helping people feel heard and understood from the first session.
Ingrid draws on practical, evidence-based techniques to help people manage overwhelming feelings and rebuild connection. She describes her work as trauma-informed and uses approaches that focus on emotions, internal parts, and personal strengths. Sessions tend to centre on what is happening now and on small changes that make daily life easier.
People come to Ingrid for help with parenting stress, family conflict, codependency and attachment issues. She also supports those dealing with sexual assault, domestic violence and complex family of origin problems. Conversations are paced to suit each person and to keep progress manageable.
Her method balances listening with tools you can try between sessions. That might mean practicing new ways of speaking about needs, noticing patterns that keep repeating, or building routines that reduce anxiety. Ingrid encourages practical steps alongside reflection so change can feel tangible.
Ingrid works from Australia and conducts sessions in English. She asks prospective clients to use the site matching process to choose a time and to outline what they hope to change before scheduling.
Approaches that translate to online care
Ingrid uses Emotionally Focused approaches that help people identify and express core feelings in relationships; this method helps when interaction patterns leave people feeling distant or stuck. She also works with Internal Family Systems ideas, which guide people to notice different parts of themselves and to develop a kinder inner relationship that reduces self-criticism and shame. Finally, strengths-based techniques focus on practical habits and small steps that build resilience and reduce daily stress.Choosing the right approach is part of the work together. Ingrid talks with each person about their goals and preferences and then tries methods that match those aims. She adapts pace and tools so the therapy fits what each person can manage and wants to try.
If you are interested in online therapy, check the booking information to confirm what session formats are offered before you schedule. Online work can make it easier to fit sessions around family, work or medical appointments and can reduce travel time. It can also allow shorter check-ins when a quick adjustment is helpful, or let people use phone audio when video is difficult. The therapist will discuss which format best suits your needs during the initial arrangements.
Areas of expertise
Primary focus
Additional focus areas
Experience
30+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What sorts of concerns does Ingrid help with?
She supports people dealing with stress, anxiety, relationship and family problems, trauma and abuse, parenting challenges and related issues such as codependency and attachment difficulties.
What is her therapeutic style like?
Her approach is calm and trauma-informed, combining emotional work with strengths-based exercises and practical steps to manage everyday life.
How much experience does she have?
She has thirty years of clinical experience supporting people through grief, family difficulties and long-term effects of trauma.
What are her credentials and where is she based?
She is an AASW social worker based in Australia.
Can sessions be conducted in other languages or from other countries?
Sessions are offered in English and she is not accepting international clients at this time.
Which session formats are available?
If you want to confirm current session formats, please check the booking details before scheduling as the biography does not list specific formats.
How are fees handled?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete the short matching questionnaire, and then schedule a time according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.