- 15 years experience
- Client-centered care
- Mindfulness and CBT
About Heather
Heather Pack is a Licensed Professional Counselor with 15 years of experience in school counseling, mental health counseling, and substance abuse work. She practices in West Virginia and brings a practical, down-to-earth approach to conversations about stress, anxiety, addiction, mood concerns, and codependency. Heather likes to make room for each person's story and meet them where they are.
Heather has led addiction treatment centers and provided case management for people living with schizophrenia. She has sat with hundreds of clients over the years and draws on that variety when helping people navigate life changes, parenting strain, relationship problems, and trauma recovery. Her clinical background includes work across community and school settings.
In sessions she focuses on plain talk and useful tools. She uses Client-Centered techniques to follow the client's lead, Cognitive Behavioral Therapy to identify and change unhelpful thoughts and behaviors, and Dialectical Behavior Therapy skills for emotion regulation and distress tolerance. She also integrates mindfulness and hypnotherapy where helpful.
Outside of counseling she teaches dance and enjoys reading nonfiction about resilience and recovery. That curiosity shows up in how she frames questions and pursues practical solutions with clients. Heather aims to help people notice strengths and build manageable steps forward.
Heather offers services from West Virginia and works in English. Prospective clients should use the platform's Start Therapy flow to complete the matching questionnaire and schedule sessions according to the therapist's availability.
How Heather’s approaches work in online therapy
Client-Centered Therapy focuses on listening and following the person's lead. The therapist reflects what you bring and helps you find your own solutions, which can be useful for relationship strain, identity questions, and codependency concerns.Cognitive Behavioral Therapy, or CBT, helps identify thoughts and behaviors that keep problems going and replaces them with more helpful patterns. This method is often used for anxiety, depression, and stress-related issues.
Dialectical Behavior Therapy, or DBT, teaches concrete skills for managing strong emotions, tolerating distress, and improving interpersonal effectiveness. It can be especially helpful when emotions feel overwhelming or when relationships are a source of repeated conflict.
Choosing the right approach is part of the work. Heather will collaborate with clients to figure out which methods fit their goals and preferences, adjusting the plan as needed rather than sticking to a single technique.
Session formats are not detailed in the biography, so confirm available options before booking. Online therapy can make it easier to fit counseling into a busy life - shorter check-ins, sessions that don’t require travel, and scheduling that works around school or work. Licensed professionals can adapt tools like CBT worksheets, mindfulness practice, and DBT skills training to an online setting to help clients practice between sessions.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
15+ years
Credentials
West Virginia
Languages
English
Frequently asked questions
What concerns does Heather address?
She works with stress, anxiety, addictions, depression, trauma, relationship issues, codependency, ADHD, bipolar concerns, parenting strain, and related topics.
How would you describe her therapeutic style?
Heather uses a client-centered style with practical tools. She blends CBT, DBT skills, mindfulness, and hypnotherapy to match each person's needs.
What is her background and experience?
She has 15 years of experience across school counseling, mental health, and substance abuse settings, including running addiction treatment programs and providing case management.
What credentials and region are listed?
She holds the LPC credential as a West Virginia Licensed Professional Counselor and practices in West Virginia.
Which languages are supported and can she work with international clients?
Sessions are offered in English and international clients are not currently accepted.
What session formats are available?
Session formats are not specified in the biography; please confirm current session options before booking.
How is cost handled?
Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.
How do I begin working with Heather?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.