- 13 years experience
- BACP registered
- Supports codependency
About Florbela
Florbela Santos is a counsellor practising in the United Kingdom who focuses on building a respectful, sensitive relationship with each person she meets. She has 13 years of professional experience and works with people dealing with stress, anxiety, relationship and family concerns, trauma and abuse, and addictive behaviours.
Florbela adapts conversations and plans to each person's situation. Sessions are grounded in listening first, then helping someone decide practical next steps. She emphasises gentle honesty and aims to make difficult topics easier to talk about.
Her work includes supporting people with grief, intimacy-related worries, eating and sleeping problems, parenting strain, anger, low self-esteem and coping with life changes. She also addresses more specific concerns such as abandonment, attachment issues, body image and codependency.
Florbela draws on a mix of approaches to suit individual needs. She uses client-centred listening, psychodynamic reflection on patterns, and mindfulness and somatic techniques to help people notice how feelings show up in the body and daily life.
People who choose her can expect a straightforward, compassionate style and a focus on what helps in day-to-day living. The aim is to build skills and insight that make carrying on easier between sessions.
To start, users follow the site process to match with a counsellor and then schedule sessions according to the therapist's availability.
How her approaches translate to online counselling
Client-Centred Therapy puts the person's experience at the centre of the work, with the counsellor listening closely and reflecting what matters most. This approach helps when someone needs a calm space to make sense of stress, relationships or grief.Mindfulness Therapy teaches simple ways to notice thoughts, feelings and bodily sensations. It can be useful for anxiety, sleep problems and learning to respond rather than react to difficult moments.
Finding the right approach is part of the process. The counsellor will talk with each person about what feels helpful and try different methods based on needs, goals and preferences. This is a collaborative process where adjustments are expected as work progresses.
Online work can make it easier to fit sessions into a busy week, reduce travel time and allow clearer handovers between appointments and other commitments. Different practical session arrangements may be available, so confirm the exact options before booking. The focus remains on making therapy useful and doable within everyday life.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
13+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What concerns does Florbela work with?
She helps people with stress, anxiety, relationship and family concerns, trauma and abuse, addictions, depression, grief and intimacy-related issues.
What is her therapeutic style like?
Her approach is warm and listening-led, combining client-centred work with psychodynamic reflection and mindfulness and somatic techniques to help with emotions and body awareness.
How much experience does she have?
She has 13 years of professional experience working with a range of mental health and relationship concerns.
What credentials and location are listed?
She is listed with the BACP and practises in the United Kingdom.
Which languages are supported?
Sessions are offered in English.
Can international clients work with her?
International clients are accepted according to the profile information.
How does billing and cost work?
Costs vary by location and the subscription model is used for sessions; the subscription can be cancelled at any time.
How do I begin working with this counsellor?
Click the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.