- Client-centred approach
- Trauma-focused care
- Values and meaning
About Fiona
Fiona Platts is a BACP-registered counsellor who focuses on supporting people through stress, anxiety, relationship difficulties and trauma. She works to help clients facing grief, depression and major life changes, guiding them to find clearer ways forward. Fiona aims to make therapy feel manageable and tailored to each person she meets.
Fiona uses a client-centred way of working that puts the person’s experience at the heart of sessions. She listens carefully and helps people name what matters to them, then shapes the sessions around those priorities. This includes looking at family of origin issues, codependency and communication patterns that affect daily life.
She also draws on existential ideas to help people wrestle with meaning, choice and personal values when life feels confusing or empty. That approach can be helpful for those coping with big transitions, career questions, or feelings of purposelessness.
For clients affected by trauma and abuse, Fiona integrates trauma-focused work to address difficult memories and their ongoing effects. She takes a steady pace so people can work at a level that feels manageable. Her intention is to support people to feel more able to make changes in everyday life.
Fiona has three years of direct counselling experience in the United Kingdom. She tailors her sessions to each person and encourages collaboration on goals and methods. To begin, she asks new clients to complete a short matching questionnaire and then to schedule sessions that fit their needs.
How these approaches translate to online therapy
Client-Centred Therapy focuses on the person’s experience, with the counsellor listening closely and following what the client brings. This helps with anxiety, relationship worries and low self-esteem by letting people lead the pace and topics of work.Existential Therapy looks at meaning, values and choice when life feels uncertain or empty. It supports people facing major life changes, career dilemmas or questions about purpose by exploring what matters most to them.
Trauma-Focused Therapy concentrates on the effects of traumatic events and aims to reduce how strongly difficult memories affect everyday life. It is used for trauma, abuse and related stress, and Fiona adjusts the pace so people can work at a level that feels manageable.
Finding the right approach is part of the process and the therapist will work collaboratively to decide what suits each person’s needs, goals and preferences. That means discussing options together and trying different ways of working until a comfortable fit is found.
Practical benefits of online therapy include fitting sessions into a busy week and avoiding travel time. Online work can make it easier to schedule short check-ins, to use quieter surroundings, or to continue therapy when life changes make in-person visits hard. Confirm the current session options before booking so you know which formats are available for your sessions.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems does Fiona help with?
She supports people dealing with stress, anxiety, relationship difficulties, trauma and abuse, grief, depression and life changes, among other concerns.
What is her style of therapy like?
She works in a client-centred way, listening and adapting sessions to each person’s needs while encouraging exploration of values and choices.
How much direct experience does she have?
She has three years of hands-on counselling experience working with people in the United Kingdom.
What credentials and location apply?
She holds membership with the BACP and practices in the United Kingdom.
Which languages can sessions be held in?
Sessions are offered in English only.
Can people join from outside the UK?
International clients are not currently accepted; sessions are offered to people in the United Kingdom.
How much do sessions cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.