- Person-centred approach
- Practical coping tools
- Warm empathic style
About Claire
Claire Austen is a counsellor based in the United Kingdom who works with people facing stress, anxiety, depression, grief and relationship difficulties. She aims to create a warm, empathic and non-judgemental space where clients can speak honestly and begin to untangle patterns that feel stuck. Claire holds NCPS and has five years of practice supporting people with a wide range of concerns, including parenting, addictions and self-esteem.
She draws primarily on a person-centred way of working. That means conversations focus on the client's perspective and personal understanding. Claire also uses cognitive behavioural approaches to offer practical strategies when helpful. Her style is calm and approachable and she encourages clients to notice what gets in the way of feeling better.
Claire has supported people through grief, life changes and ongoing low mood. She also addresses issues such as codependency, attachment concerns and family of origin problems. Sessions typically involve talking things through, identifying unhelpful patterns and trying small changes to test what works.
Her training includes a diploma in Cognitive Behavioural Therapy, which she uses for practical skills like coping tools and behaviour experiments. The NCPS credential appears alongside her other counselling qualifications.
Starting therapy with Claire begins with a brief matching step and then scheduling a time to meet. She aims to make the first sessions straightforward and to help people build momentum at their own pace.
Therapeutic approaches and what they offer online
Claire regularly uses a person-centred or client-centred approach that focuses on listening and helping people find their own answers. This approach is helpful for building self-understanding and for people who need a steady, supportive space to talk through feelings.She also draws on Cognitive Behavioural Therapy, which offers practical strategies and exercises to change unhelpful thoughts and behaviours. CBT can be useful for anxiety, low mood and everyday coping skills. Psychodynamic ideas inform her curiosity about how past patterns and relationships influence present behaviour, which can help with attachment concerns and recurring life patterns.
Finding the right approach is part of therapy. Claire will work together with each person to decide which methods suit their goals, needs and preferences. That collaborative process means plans can change as new priorities emerge and progress is reviewed.
The therapist's biography does not list specific online session formats, so please confirm current options before booking. Online therapy can make it easier to fit sessions around work, childcare or travel, and can reduce the time spent getting to appointments. It also allows continuity of care for people living some distance from a counsellor, while still focusing on practical steps and emotional exploration during sessions.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What concerns does Claire help with?
She works with stress, anxiety, depression and relationship problems, along with grief, parenting worries and addictions; codependency and attachment issues are also part of her focus.
What is her therapeutic style like?
Claire uses a person-centred framework that puts the client's perspective first, with CBT techniques offered to build practical coping skills when needed.
How long has she been practising?
She has five years of experience working with people on a range of emotional and relationship difficulties.
What credentials and location are listed?
Claire lists NCPS as a credential and is based in the United Kingdom.
Which languages are supported?
Sessions are offered in English and she accepts international clients.
Which session formats does she offer?
The original biography does not specify session formats, so confirm current session options before booking.
How much do sessions cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin if I want to work together?
Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.