- Client-centred
- Existential insight
- Solution-focused
About Charlotte
Charlotte O'Neill is a BACP-registered counsellor who focuses on helping people handle stress, anxiety, low self-esteem and relationship concerns. She works with adults facing life changes, career worries, grief, trauma and intimacy-related issues. Her warm, steady approach aims to make first sessions less daunting for those new to therapy.
She uses a client-centred way of working, which means conversations follow what matters most to the person in the room. She also draws on existential ideas to look at meaning, choice and the pressures people feel. When practical steps are helpful she uses solution-focused techniques to identify small, achievable changes.
Charlotte tailors each session to the person’s needs rather than using a one-size-fits-all plan. Sessions are collaborative: she listens, reflects, and helps people set realistic goals. She emphasises pacing work to what feels manageable and respects each person’s view of their life.
With three years of professional experience, she has supported people dealing with chronic health concerns, caregiver stress, attachment and abandonment worries, codependency, and difficulties around communication and commitment. Her background also covers neurodiversity topics such as autism and Asperger syndrome.
People who choose her often want practical ideas alongside a listening ear. She offers a calm space to think through problems and to try new ways of coping. Prospective clients are encouraged to consider their aims and to use the initial sessions to see if her style feels right.
How her approaches can work online
Charlotte commonly uses client-centred methods, which focus on listening and following what matters most to the person. This approach helps with anxiety, low self-esteem and relationship worries by prioritising the client's own priorities and pace.She also draws on solution-focused therapy when practical steps are needed. That method helps break problems into manageable parts and identify small changes that can make daily life easier. Existential ideas are used too, to look at meaning, choice and how values shape decisions in stressful times.
Finding the right mix of approaches is part of the work together. The therapist will discuss goals and preferences and try different ways of working until a comfortable fit is found. The process is collaborative and paced to each person's needs.
The practical benefits of online therapy include fitting sessions around work or caring responsibilities and reducing travel time. If you plan to try online sessions, check which formats are currently offered before booking so you know what to expect. Many people find remote sessions make it easier to maintain regular contact and to build steady progress alongside everyday life.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems does Charlotte help with?
She supports people with stress, anxiety, depression and life changes, and also works with concerns such as relationship difficulties, grief, trauma, intimacy-related issues and codependency.
How would she describe her therapeutic style?
Her work is client-centred and collaborative, with an emphasis on listening and following the client's agenda. She may also use existential perspectives and solution-focused techniques when helpful.
What experience does she bring?
She has three years of professional experience supporting people with a wide range of life and mental health concerns, including chronic illness, caregiver stress and attachment issues.
What are her credentials and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Can I work with her if I'm outside the UK?
Sessions are offered in English and she does not accept international clients at this time.
What session formats are available?
The original biography did not list specific session formats; please confirm current session options with the service before booking.
How much do sessions cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I start therapy with her?
Select the Start Therapy button, complete a short matching questionnaire, and schedule according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.