- Direct and clear
- Values based work
- Practical tools
About Charlotte
Charlotte Houghton is a BACP counsellor who brings a direct and down-to-earth style to sessions. She uses clear language and a warm, honest manner to help people name what is troubling them and decide what to do next. She shares lived experience when it helps and can use humour or simple images to make difficult feelings easier to talk about.
She works with stress, anxiety, grief, low self-esteem and depression, and supports people coping with trauma, parenting pressures, career change and codependency. She is experienced with grief after sudden loss and with the worries that come from long-term illness such as multiple sclerosis. She also supports people affected by neurodiversity and those navigating adoption, foster care or relationship difficulties.
Charlotte draws on Acceptance and Commitment Therapy, which focuses on values and taking meaningful action despite difficult thoughts and feelings. She also uses a client-centred approach that prioritises listening, acceptance and the client’s own pace. Sessions aim to build awareness of how past experiences shape current reactions so clients can choose different responses.
Her style is straightforward and compassionate. She meets people where they are without judgment and encourages practical steps towards change. She sometimes shares worksheets or short exercises between sessions to help apply what is discussed.
Charlotte offers evening and some daytime sessions to fit around busy lives. To begin, clients follow a short matching questionnaire and then schedule sessions according to the available times.
How her approaches shape online therapy
Charlotte uses Acceptance and Commitment Therapy (ACT) to help people clarify what matters to them and take small actions aligned with those values, even when thoughts and feelings are tough. ACT can help with anxiety, low mood, bereavement and codependency by encouraging committed steps towards a more meaningful life.She also draws on client-centred therapy, which means she focuses on listening, acceptance and meeting each person where they are. This approach is useful for people who need a steady, empathic space to make sense of their feelings and choices.
Finding the right approach is treated as a collaborative process. The therapist will work with each person to test what feels helpful, adjust techniques and choose exercises that fit their goals and preferences. The aim is to work together so therapy feels practical and relevant.
The biography does not list specific session formats, so confirm available options before booking. Online work can make it easier to fit sessions into a busy week, reduce travel time and allow for evening appointments. Some people find shorter check-ins or audio-only conversations helpful when schedules are tight or bandwidth is limited.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
4+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What concerns does Charlotte help with?
She supports people dealing with stress, anxiety, grief, low self-esteem and depression, as well as relationship and parenting worries. Codependency and trauma are also listed among her focus areas.
How would you describe her therapeutic style?
Her approach is direct, warm and non-judgemental. She listens, asks straightforward questions and uses simple metaphors or humour when appropriate.
What experience does she bring?
She has four years’ experience and has worked with people facing sudden bereavement, long-term illness and neurodiversity within families. She also shares relevant lived experience that informs her practice.
What credentials and location are listed?
She is registered with BACP and practises in the United Kingdom.
Which languages are supported and can international clients be seen?
Sessions are offered in English. International clients are not currently accepted.
What session formats are offered?
Session formats are not specified in the biography, so please confirm current session options before booking.
How are fees and payments handled?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a brief matching questionnaire, and then schedule sessions according to the therapist’s available times.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.